Danielle Murray is currently employed as the Manager of the Redesigning Care Program at Peter Mac Callum Cancer Centre. She has been working in the acute public health sector for over 25 years, initially in South Australia and more recently in Victoria. She has a background in medical nursing, has held a variety of inpatient operations management roles and over 15 years experience in health services redesign and improvement. She holds a Bachelor of Nursing, a Masters of Health Services Management and considers herself an honorary member of the Change Management ‘schools of hard knocks’…